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Return Policy

Last Updated: May 9, 2024

Thank you for your purchase. We hope you are happy with it. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at orders@nedleyhealth.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Nedley Health
Attn: Returns
RMA #
420 S Bell Ave
Denton, TX 76201
United States

Return shipping charges will be paid by the customer.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned:

  • Opened Supplement Products
  • Light Therapy Products
  • Garmin Products
  • Online Education and Resource Products
  • Online Trainings
  • NDARP Community participant kits
  • NDARP Community training bundles

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note:

  • Sale items are FINAL SALE and cannot be returned.

Questions

If you have any questions concerning our return policy, please contact us at:
888-778-4445
orders@nedleyhealth.com

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