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Welcome to Nedley™ Health Solutions

Customer Service

 

Shipping & Delivery

We here at Nedley Health Solutions seek to get the items you order to you as fast as we can, in the most economical way. Our policy is to ship out orders within 1 to 2 business days after receiving the order. If faster service is needed, please indicate such in the comments section of the order and we will do our best to fast track your order. Please note the following: 

  1. You will not be charged shipping for online tests or online training, or digital goods such as eBooks.
  2. The shipping options provided are calculation methods that may not be accurate. We will send your order in the most efficient, cost-effective way possible.
  3. IMPORTANT: Only printed material, CDs, and DVDs can be sent by Media Mail. If your order includes other items (i.e. supplements, Uplift bars, light therapy devices, etc.) the order will not be sent by Media Mail, and may be delayed as we reach out to you to authorize additional shipping charges.  
  4. INTERNATIONAL ORDERS: Because of the nature of international shipping and the limitations of our shopping cart system, the international shipping rates shown in the cart may not be accurate. If additional shipping charge is needed, we will contact you for approval before we process your order. If you are overcharged, we will refund the extra amount. 

Privacy & Security

All information gathered or held regarding the personal or business affairs of our customers will be held in strict confidence, for the sole use of the Company in meeting its stated objectives and processing your orders. No information will be released to partner organizations, or any other third party in a format that will allow identification except with the express consent of you, the customer, or as may be required by law. 

All financial information will be transferred in a secure and encrypted format to prevent unauthorized access to such data. 

Returns & Replacements

All sales are final. Contact our office before purchasing if you have any questions. If there is a defect in material or workmanship, please contact our office for options to resolve the issue. We reserve the right to resolve requests for replacement or refunds at our discretion. 

Ordering

Once an order has been shipped, it cannot be canceled. If for some reason you need to cancel your order, please call us at 580.226.8007 during our normal business hours and check with our sales staff as to the status of your order. 

Payment, Pricing & Promotions

Payment must be received before your order can be shipped. Going through the checkout process will accomplish this and insure a fast processing time for your order.

We strive to have the most accurate pricing on our website. However, we cannot guarantee that this is the case. Pricing is subject to change without notice, and we will update our website as soon as possible.

From time to time we may offer promotional codes to our customers. To make sure you don’t miss out on these special deals, make sure you sign up for our newsletter. You can do so on the home page or in the subscriptions area of your account. 

Viewing Orders

If you would like to review your past orders, and have the ability to update your shipping and billing information at any time, make sure to create an account during your checkout process, or go to the top of the page and click on the “Sign Up” link. This will create an account where you can track your purchases, reorder items you frequently need, add items to your wish list, and more. 

The Fine Print….

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

2. Use License
  1. Permission is granted to temporarily download one copy of the materials (information or software) on Nedley Health Solutions' web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:This license shall automatically terminate if you violate any of these restrictions and may be terminated by Nedley Health Solutions at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.This license shall automatically terminate if you violate any of these restrictions and may be terminated by Nedley Health Solutions at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Nedley Health Solutions web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Nedley Health Solutions at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
  1. The materials on Nedley Health Solutions' web site are provided "as is". Nedley Health Solutions makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Nedley Health Solutions does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations

In no event shall Nedley Health Solutions or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Nedley Health Solutions Internet site, even if Nedley Health Solutions or a Nedley Health Solutions' authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Nedley Health Solutions’ web site could include technical, typographical, or photographic errors. Nedley Health Solutions does not warrant that any of the materials on its web site are accurate, complete, or current. Nedley Health Solutions may make changes to the materials contained on its web site at any time without notice. Nedley Health Solutions does not, however, make any commitment to update the materials.

6. Links

Nedley Health Solutions has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Nedley Health Solutions of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Nedley Health Solutions may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Nedley Health Solutions’ web site shall be governed by the laws of the State of Oklahoma without regard to its conflict of law provisions.